Terms of service
OVERVIEW
Welcome to WiNature. The terms "we", "us" and "our" refer to WiNature. WiNature operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). WiNature is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.
SECTION 1 — ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence.
To use the Services, you may be asked to provide certain information, including your email address, billing, payment, and shipping information. You represent that all information you provide is correct, current and complete.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, or assign your account to any other person.
SECTION 2 — OUR PRODUCTS
We have made every effort to represent our products accurately. However, colours and product appearance may differ from how they appear on your screen depending on your device settings.
All product descriptions are subject to change at any time at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities available to any person or region.
SECTION 3 — ORDERS
When you place an order, you are making an offer to purchase. WiNature reserves the right to accept or decline your order for any reason. Your order is not accepted until WiNature confirms acceptance and processes your payment.
Please review your order carefully before submitting — we may be unable to accommodate cancellation requests after an order is accepted. If we decline or cancel an order, we will notify you using the contact information provided at checkout.
Your purchases are subject to our Refund Policy.
You represent that your purchases are for personal or household use and not for commercial resale or export.
SECTION 4 — PRICES AND BILLING
Prices are subject to change without notice. The price charged will be the price in effect at the time your order is placed, as confirmed in your order confirmation email. Prices do not include taxes or shipping unless otherwise stated.
You agree to provide accurate and complete payment information for all purchases. You represent that the payment method you provide is authorised for use and that all charges will be honoured.
SECTION 5 — SHIPPING AND DELIVERY
We currently ship within the United States only. All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or events outside our control. Once your order is transferred to the carrier, risk of loss passes to you.
SECTION 6 — INTELLECTUAL PROPERTY
All content on the Services — including text, images, graphics, product names, logos, and design — is owned by WiNature or its licensors and is protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or transmit any content from the Services without our prior written consent.
WiNature's name, logo, and product names are trademarks of WiNature. You may not use them without our prior written permission.
SECTION 7 — OPTIONAL TOOLS
You may be provided access to third-party tools through the Services. We provide access to these tools as-is and without any warranties. Any use of optional third-party tools is at your own risk.
SECTION 8 — THIRD-PARTY LINKS
The Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites. Accessing third-party websites is done at your own risk.
SECTION 9 — RELATIONSHIP WITH SHOPIFY
WiNature is powered by Shopify. However, all sales and purchases are made directly with WiNature. Shopify is not responsible for any aspect of transactions between you and WiNature, including any injury, damage, or loss resulting from purchased products. You expressly release Shopify and its affiliates from all claims arising from your purchases with WiNature.
SECTION 10 — PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read and agree to our Privacy Policy. Because the Services are hosted by Shopify, certain information may also be subject to Shopify's Privacy Policy.
SECTION 11 — FEEDBACK
If you submit any ideas, suggestions, reviews, or other feedback, you grant WiNature a perpetual, royalty-free licence to use, reproduce, modify, and distribute that feedback for any purpose, including to improve and promote the Services.
You represent that you own all rights to any feedback you submit and that it does not violate any third-party rights or these Terms.
SECTION 12 — ERRORS, INACCURACIES AND OMISSIONS
There may occasionally be information on the Services that contains errors or inaccuracies relating to product descriptions, pricing, or availability. We reserve the right to correct any errors and update information at any time without prior notice.
SECTION 13 — PROHIBITED USES
You may use the Services for lawful purposes only. You may not use the Services to:
- Violate any applicable laws or regulations
- Infringe on the intellectual property rights of WiNature or others
- Harass, harm, or defame any person
- Transmit false or misleading information
- Send spam or unsolicited promotional material
- Upload malicious code or interfere with the operation of the Services
- Scrape, extract, or collect data from the Services using automated tools or AI agents
- Impersonate any person or entity
We reserve the right to suspend or terminate your access at any time if you violate these Terms.
SECTION 14 — AUTOMATED AGENTS
If you use, allow, or enable any automated software or agent to access or interact with the Services, that agent must identify itself in all requests and operate transparently. Agents may not mimic human behaviour, bypass security measures, or conceal that interactions are automated. We reserve the right to limit or block agent access at any time.
SECTION 15 — TERMINATION
We may terminate your access to the Services at any time without notice. You will remain responsible for all amounts due up to the date of termination. Sections relating to intellectual property, feedback, liability, indemnification, and governing law will survive termination.
SECTION 16 — DISCLAIMER OF WARRANTIES
THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
SECTION 17 — LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, WiNature, ITS PARTNERS, DIRECTORS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES.
SECTION 18 — INDEMNIFICATION
You agree to indemnify and hold harmless WiNature, Shopify, and their respective affiliates, officers, employees, and agents from any claims, losses, or liabilities arising from your breach of these Terms, your violation of any law, or your use of the Services.
SECTION 19 — SEVERABILITY
If any provision of these Terms is found to be unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force.
SECTION 20 — ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and WiNature regarding your use of the Services and supersede all prior agreements.
SECTION 21 — ASSIGNMENT
You may not transfer or assign these Terms or any of your rights under them without our prior written consent. We may transfer or assign our rights without notice to you.
SECTION 22 — GOVERNING LAW
These Terms are governed by the laws of the state in which WiNature is headquartered — Pennsylvania, United States. You consent to the jurisdiction of the courts of Pennsylvania for any disputes arising under these Terms.
SECTION 23 — CHANGES TO THESE TERMS
We reserve the right to update these Terms at any time. We will notify you of material changes in accordance with applicable law. Your continued use of the Services after changes are posted constitutes your acceptance of the updated Terms. You can review the most current version of these Terms at any time on this page.
SECTION 24 — CONTACT
Questions about these Terms should be directed to:
Winaturals LLC hello@winaturewellness.com Philadelphia, PA 19102, USA